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"We believe that MaxContact’s Spokn AI speech analytics is a real challenger product in the marketplace. We have designed and built a solution that helps solve customer challenges in a simple and cost-effective way. The quality of the platform – from UI and UX to the transcription accuracy – is second to none and we’re thrilled with the results of the great working partnership between MaxContact and Coherent Solutions."
"Over $2M annual reoccurring revenue from our SaaS platform in just the first year, with a steadily growing user base. After a few years of bootstrapping, we received investment from two entities, one of the largest distribution companies in the US and a highly respected private equity firm. The project management has been extremely impressive, from a deliverability standpoint and communication. The team is a well-oiled machine — extremely efficient."
"Thanks to Coherent Solutions, we’ve been able to get our MPP live; we wouldn’t have been able to do it without their support because it was a massive project. Moreover, the product they revamped created a new profit stream for us. Overall, we’ve gone from offering one product to three in a totally updated stack. As a result of their efforts, we’ve seen an 11–20% increase in sign-ups. Additionally, the retail portal they created has helped us improve our retention rate."
"They design our database and architecture for our business intelligence platform, as well as quality assurance testing, and deliver features every 2 weeks, including automated validation for certification of the production loads. As a result of Coherent's solution assistance and staff augmentation, we have successfully brought the main public website in-house, launching a content management solution that gives more power to our marketing and sales teams while eliminating that vendor-hosted contract and saving us money."
"It isn’t about just meeting the functional requirements and specifications, but the wow factor is that the other things that Coherent has brought: at helping us look at potentially how we may do something with data lakes or relational to analytics, and that’s the bigger value proposition. We always feel that we are not going to just get what we have asked for; there will be other things that we know you come through on. And that is a great asset to us."
"We believe that MaxContact’s Spokn AI speech analytics is a real challenger product in the marketplace. We have designed and built a solution that helps solve customer challenges in a simple and cost-effective way. The quality of the platform – from UI and UX to the transcription accuracy – is second to none and we’re thrilled with the results of the great working partnership between MaxContact and Coherent Solutions."
"Over $2M annual reoccurring revenue from our SaaS platform in just the first year, with a steadily growing user base. After a few years of bootstrapping, we received investment from two entities, one of the largest distribution companies in the US and a highly respected private equity firm. The project management has been extremely impressive, from a deliverability standpoint and communication. The team is a well-oiled machine — extremely efficient."